FAQ

Please contact us with any questions you may have. Below are some Frequently Asked Questions, however our offices are here to help! If we haven't answered a question you have, please contact us today!

Where are you located?

The office is at the Plano/Frisco border off 121. Easily accessible from McKinney, Allen, Frisco and Plano. My address is 8105 Rasor Blvd, Suite 103, Plano, TX 75024. Click this link for a map.
What hours do you see clients?

I see clients Monday- Friday 8am-5pm. I am available on Saturdays from 8am-11am.
What is an LPC?

To be a Licensed Professional Counselor (LPC) in the state of Texas, you must do the following: Complete a master level degree taking a minimum of 3 years of master level coursework studying psychological theory, current research, and therapeutic interventions for a variety of presenting problems. During the schooling a counselor will complete a practicum, which in the state of Texas is a minimum of 300 hours heavily supervised by a counseling supervisor and professors. A practicum is when a counseling student begins to work directly with actual clients. Post-graduation a counselor will complete state board examinations. Once boards are passed the counselor will complete a 3,000 hour heavily supervised internship by a licensed counseling supervisor. Once they have completed this process they receive an LPC license.
Do you accept Insurance?

Matt currently is accepting Blue Cross Blue Shield PPO. Please check with your insurance company to verify what your benefits will cover prior to your first session.
What is the cost?

The cost for each 50-minute session is $120 unless you are in network with Blue Cross Blue Shield PPO. If you are out of network, I can provide the proper documentation for insurance allowed reimbursement. Although, I have no way to guarantee reimbursement, many clients have been successfully reimbursed by their insurance company. Please do not let finances be a stumbling block for the help that you need. I will be glad to work with you to come up with a payment plan, if needed. Remember you are making a great investment in you, your relationships and your future.
Forms of payment?

Cash, Checks, Visa, Master Card, AMEX, Discover, HSA/FSA
What is the next step?

There are several ways to schedule a free consultation or counseling appointment. You can go to the contact page on this website, submit your information and I will be in touch with you directly to schedule your appointment. You can call or text my business cell: 972.588.4007 and I will talk with you, make sure we’re a good match, and schedule your appointment. You can email me at journeyoncounseling@gmail.com and we can set up a time to talk.